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- How do we guarantee the quality of the Casas Brancas members?
- I was not well served. What shall I do?
- Are the given prices per night per person?
- Do the prices include breakfast?
- Can I take my pet with me?
- I will come from far away and will be arriving late. Until which hour can I get in the house?
- What is the procedure to make a reservation?
- The website does not provide the information I need. Where can I get additional information?
- I do not know which house is the most suitable for me. Can you advise me?
- How can I know which houses are free in the first two weeks of August?
- Can I acquire a Casas Brancas voucher to offer my friends?
- I have a house to rent. How can I join the Association?
- How much would it cost me to include my restaurant in your website?
- I am launching a Rural Tourism project in your area. How can I have your support?
1. How do we guarantee the quality of the Casas Brancas members? The candidates to join Casas Brancas are assessed based on the Quality Letter applied to the accommodations, restaurants or activities. After the establishment joined the Association, the Quality Control Commission of Casas Brancas guarantees the future compliance of the Letter, through periodic visits and analysis of clients' comments.
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I was not well served. What shall I do?
Besides usual legal tools for the most serious situations, as the establishment Complaining Book or DECO (Customer Protection Service), Casas Brancas will appreciate if you share your experience, which will be analysed by the Management and by the Quality Control Board.
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Are the given prices per night per person?
The given prices are per night and house or per room with breakfast included. So, the number of persons depends on the house's or room's capacity. In some cases, there is a fee to be charged for an extra bed.
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Do the prices include breakfast?
Not all the prices include breakfast, because many houses have a kitchen where you can prepare your own meals.
Usually the room’s rental includes breakfast service but, in those cases, that information will be available next to the price.
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Can I take my pet with me?
Although all the houses wish to do so, not all of them do have the necessary conditions to receive your pet. We suggest the advanced search according to that criterion.
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I will come from far away and will be arriving late. Until which hour can I get in the house?
The owners define the rules for each house, so you should contact them to obtain more information. If there are unanswered questions, you should consult the General Regulations for the houses.
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What is the procedure to make a reservation?
Casas Brancas does not have a reservations central, so for reservations and more detailed information you should contact directly the houses, restaurants or activities.
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The website does not provide the information I need. Where can I get additional information?
To have more information about the houses, restaurants and activities, you should contact them directly; to have further information on the Association, please contact Casas Brancas Management.
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I do not know which house is the most suitable for me. Can you advise me?
In this website we tried to gather all the pertinent information to help you in your choice. And we also have some tools that can help you, like the advanced search according to criterion, location map and the summary of each house, restaurant or activities, besides a detailed description of each house, its characteristics additional services, prices, photos and contacts. We invite you to navigate in our website and you will probably find the answers you need. If not, you should contact directly the owners of the houses and restaurants, who will be at your disposal.
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How can I know which houses are free in the first two weeks of August?
You should enter the description of the house you want and consult the availability map. All the owners access directly their maps, so that the information should be updated. Anyway, you may find the indication “to be confirmed”. In those cases, you should contact the house directly to have more information. To make your search easier, in the left side of each house’s availability map, you may access directly the other houses’ availability maps.
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Can I acquire a Casas Brancas voucher to offer my friends?
At the moment, it is not yet possible to acquire Casas Brancas vouchers but we are working to offer this possibility soon.
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I have a house to rent. How can I join the Association?
To have a beautiful house may not be enough to join the Association. You will have to match several basic criteria, besides the ones referred to in the Letter of Quality, such as:
• Privileged space and entourage (architecture, decoration, external decoration, view, etc.);
• Being a family-type house (small dimensions and personalized service);
• All the buildings should have a council building licence;
• There must be a licence allowing tourist activity;
We recommend a careful reading of the chapters About Us and Becoming a Member .
You can fill in the accommodation joining form and forward it to the
Association, or contact directly the Casas Brancas Management,
with your message and contacts.
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How much would it cost me to include my restaurant in your website?
Our website is just another tool at the Association's disposal to serve the members' and clients' best interests.
Joining the website is the result of a continuous relationship as well as of the compliance with the Associations' rules and goals. We rely in all our members for its building and development.
Together with this interest, we do also promote the region's preservation, its sustainable development and the defence of its culture, biodiversity, landscape and identity.
The rules of the Association are to be found in its Statutes and Internal Regulations and the joining fees and regular fees are fixed by the General Assembly, depending on several factors, namely the nature and dimension of the establishment, and may be changed by this Assembly. If you are interested in joining Casas Brancas or wish to obtain more information, please check the section About Us and you can also contact the Management or send us the restaurants joining request form.
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I am launching a Rural Tourism project in your area. How can I have your support?
In this moment, the Association is only open to buildings owning the necessary building licenses and with the activity licensing concluded or having reached its last phase. This means that we do not support technically the projects. But we are available to share information with you as long as we feel it is in the region's best interest.
You may contact the Management and leave us you message and contact details.
For questions about funding, you should contact IAPMEI (Institute that supports small and medium size entrepreneurs), or Turismo de Portugal (Tourism of Portugal), both at the national level, and at the local level, the Associação de Desenvolvimento do Litoral Alentejano, for Costa Alentejana (coast of Alentejo), or Associação Vicentina, for Costa Vicentina (west coast of the Algarve).
In what concerns the activity licensing, we suggest that you consult the Manual para o Investidor em Turismo da Natureza (Handbook for the Investor In Nature Tourism), which applies to building in protected areas and elaborated in 2004 by Casas Brancas in partnership with Associação Vicentina and ICNB (Institute for Nature and Bodiversity Protection). Click the link to download:
» Manual para o Investidor em Turismo de Natureza [Download PDF 3,04 MB]
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